We have all heard the hype – a robot might take our job someday. Should we be worried? Recent research reported in California Management Review* gives us hope! It encourages us to beef up our feeling skills. That’s right: “All the feels” may soon pay off at work. The Feeling Economy is on the horizon. The new research explains that as computational power and … [Read more...] about Get Ready for the “Feeling Economy”
Dr Judy Frels
Dr. Judy Frels is a clinical professor of marketing and senior fellow at the Robert H. Smith School of Business, University of Maryland, College Park.