A key part of developing our Emotional Intelligence is improving our Empathy. But exactly how do you that? A recent article in Harvard Business Review provides some helpful insights into this challenge. Here are some things we can all do to be empathetic while still driving high performance and holding people accountable. The authors call this mastering “wise empathy.” … [Read more...] about Practicing Wise Empathy
Resilience
Is Your Team Overwhelmed?
Even the best teams get overwhelmed. In fact, high performing teams are subject to overwhelm even more than an “average” team since they have such high aspirations. Even the best teams need to pace themselves. Overwhelm can sneak up on us and be hidden. One team member who was interviewed for a recent article in Harvard Business Review said: “I was holding it … [Read more...] about Is Your Team Overwhelmed?
When Your Team is Too Big
There is an epidemic in organizations today that some people romantically call a “flat structure.” A slow but steady shift has taken place in organizations over the past several years. The result is that managers are leading larger teams than ever, often with significantly less administrative or organizational support. Responsibilities continue to multiply, but the … [Read more...] about When Your Team is Too Big
Happy Holidays for All
Happy Holidays! But it’s not Happy for everyone. Many of us are very fortunate to take part in a lot of extra celebratory activities during the holidays. There are parties and gifts and family gatherings. Very fun! But it’s not Fun for everyone. There are many different reasons why people may be “blue” at the holidays. The loss of a loved one in recent years … [Read more...] about Happy Holidays for All
Improve Your Team’s Productivity
How’s your team doing? Recent research reported in Harvard Business Review tells us that worker dissatisfaction is on the rise. As a leader, this is your opportunity to step up your game and support your team’s continuous improvement. Following are eight questions to ask yourself about improving your team’s satisfaction and performance: 1. What are the biggest … [Read more...] about Improve Your Team’s Productivity