Every leader loves it when their team performance is humming along nicely. But, if this is always the case, you may be losing out on a great learning opportunity through “productive failure.” There are many goals that you really do not want a person or team to fail at – such as processing payroll on time or submitting a required report to a government agency. And many … [Read more...] about Use Productive Failure for Team Growth
performance
Performance Improvement Plans That Work
Dealing with under-performing employees is one of the biggest challenges of a leader. When faced with this situation, we need to figure out: Is this a talent issue, a training issue, a management issue, a motivation issue, or more likely – a combination. Often “Performance Improvement Plans” – PIPs – are used in this situation. Here are some ideas on how to use them … [Read more...] about Performance Improvement Plans That Work
Mastering Accountability
You had a great plan, but it didn’t work. What happened? All too often it is because somewhere along the line, someone failed to do what they promised and no one called them on it. They were not held accountable. Lack of accountability is a huge problem in organizations. In fact, Patrick Lencioni names this as one of The Five Dysfunctions of a Team in his great book … [Read more...] about Mastering Accountability
Fully Prep for Your Next Negotiation
Research shows that most people just “wing it” when they get into a negotiation, and this often leads to a suboptimal result. Here are some things you need to prep before you negotiate: *Do Your Research. For example, if you are going out to buy a car or a home, make sure that you do research ahead of time so you know what the market is like. If you are looking for a pay … [Read more...] about Fully Prep for Your Next Negotiation
Set Outcomes, Reward Performance
Covid uncovered a number of management problems which supervisors were unaware of. Pre-Covid, many managers judged the performance of people on their team by how busy they looked in the office. It was “management by activity.” During Covid, many managers freaked out – “How do I know my people are working?” Most of them just got used to not knowing and were happy that … [Read more...] about Set Outcomes, Reward Performance