A friend pulls out a 64-square game board and asks, “Want to play?” You see two games: chess or checkers. So, you ask, “Which one?” Today’s organizations – for profit, NGO, and government – confront challenges that, like the board, invite two different games: traditional management and adaptive practice. To know which, you must ask: Is this a “we know how to do this” … [Read more...] about When You Cannot Manage Change