We all know that email is out of control. A recent online Harvard Business Review article has some very good ideas on how we can all create a more “compassionate” email culture in our organizations. Here are some of the authors’ tips: *Consider if everyone really needs to get this email. Cut your list if not. *Be clear, specific, and to the point. *Consider if … [Read more...] about Compassionate Emailing
communication
Challenge Your Echo Chamber
If you read the headline and thought “I need to share this with a friend who I think needs to challenge their echo chamber,” then guess what – this article is actually for YOU! And for ME. For all of us. And this is not just about politics. It happens to all of us in our organizations. We all know what the customers/clients/donors want. We all know what the … [Read more...] about Challenge Your Echo Chamber
The Chemistry of Team Communications
Researchers at MIT have uncovered some of the “mysteries” of team chemistry.* Not surprisingly, it is all about communication. But just exactly “how” do the most effective teams communicate? By equipping members of a wide variety of teams with electronic “badges” that captured communication behavior – tone of voice, body language, whom they spoke with, how much, and more – … [Read more...] about The Chemistry of Team Communications
The Explosive Op-Ed
Finally, the op-ed is getting the attention it deserves! The “explosive” anonymous op-ed The New York Times published on Wednesday, September 5 has opened up new opportunities for the often overlooked op-ed. Its reach is no longer limited to academics, politicians and intellectuals. Op-ed writers published in major newspapers, such as The New York Times, Washington Post … [Read more...] about The Explosive Op-Ed
A Constant State of Urgency
The leaders I talk with – whether they are in corporations, nonprofits, or government – tell me that most of their days are frenzied. They feel like they are in a “constant state of urgency” – going from one fire to another. This is the issue that Steven Covey was addressing in his book First Things First as he suggested that leaders need to spend less time on what is … [Read more...] about A Constant State of Urgency