A friend pulls out a 64-square game board and asks, “Want to play?” You see two games: chess or checkers. So, you ask, “Which one?” Today’s organizations – for profit, NGO, and government – confront challenges that, like the board, invite two different games: traditional management and adaptive practice. To know which, you must ask: Is this a “we know how to do this” … [Read more...] about When You Cannot Manage Change
Leadership
Training Employees Pays Off Twice
When companies evaluate employee training programs, the conversation almost always centers on direct Return on Investment (ROI): Does upskilling a frontline worker make that specific employee more productive? But according to recent research featured in Harvard Business Review, traditional metrics miss nearly half the equation. Findings reveal a powerful hidden dynamic: … [Read more...] about Training Employees Pays Off Twice
Preventing Burnout Across the Organization
We often talk about workplace burnout as a personal failing—a lack of individual resilience or an inability to set firm boundaries. “They need to stop working so late.” In reality, burnout looks different depending on where a person is in their career. A recent Harvard Business Review article demonstrates how we can address issues of burnout at different career … [Read more...] about Preventing Burnout Across the Organization
You Can Use Influence Without Authority
At some point in your career, you will hit a familiar wall: you need to drive results, launch an initiative, or solve a problem, but the key people involved don't report to you. Trying to force action through hierarchy often backfires, anyway. So, it is smart to learn how to use influence that does not rely on authority. A recent article in Harvard Business Review … [Read more...] about You Can Use Influence Without Authority
Guide Your Team Through AI Adoption
Artificial Intelligence has been around for a while now, but many of us are still trying to figure out how to include it – appropriately – in our workflow. Many people are anxious and overwhelmed. There is a lot of uncertainty, and learning a new tool is always a challenge. Leaders may be tempted to assure people that nothing much will change. But – that may or may not be … [Read more...] about Guide Your Team Through AI Adoption