You might think that only the “senior” people in your organization feel like they have a “stake” in its current operations and future. You would be wrong. I have heard all of the excuses. “They don’t know enough about the substance of the issues to provide input.” “They don’t really care.” “We already know what they think.” Wrong, Wrong, and Wrong. There are … [Read more...] about The Importance of All Stakeholders
The three most important questions that your strategy should answer are: *What products/services/programs of value are we going to provide and to whom? *Who do we need to staff the provision of these products/services/programs? *How will we finance all of this activity? An organization should have at least one strategic goal which relates to each of these … [Read more...] about Implementing Integrated Strategy
We’ve all seen the TV docs do a postmortem to figure out why and how a victim died so the NCIS detectives can catch the bad guy. A lot of organizations will conduct a postmortem after a big event or project has concluded to do an evaluation (though I prefer an After Action Review, since I hope no one died while implementing the project). Research has demonstrated … [Read more...] about Conduct a Premortem
When I encourage people to create an aspirational vision of what they would want their organization to look like if they could have it any way they wanted it – it is often hard to get them to “think big” or “think outside of the box.” To help people think big, I sometimes say “Imagine you just received an unrestricted gift of $100 billion. The donor said to do anything with … [Read more...] about If You Really Had $100 Billion
SWOT Analysis (evaluating your Strengths, Weaknesses, Opportunities, and Threats) is the most widely used tool in strategic planning. But that is not the only time you can use it! It is also very helpful to SWOT any goal – individual or organizational – that you have. But make sure you put the SWOT in context. Ask these questions: *Given my/our commitment to … [Read more...] about SWOT Your Goals!