Some people think that every negotiation is a battle to get the most you can for you and your side. Others like to avoid conflict and want to quickly compromise – “Let’s just split the difference.” Both of these approaches could lead to sub-optimal outcomes. Often, a negotiation can lead to a real “win-win” for both parties, which is different and better than a … [Read more...] about Leading Win-Win Negotiations
Simple Formula to Improve Your Communications
Effective communication in our fast-paced world has never been more important. We each need to communicate in ways that are clear and stick with those with whom we are communicating. One tried and true formula for this is outlined in Matt Abrahams recent article in Harvard Business Review. He suggests that we structure many of our communications around three important … [Read more...] about Simple Formula to Improve Your Communications
Improve Your Active Listening
Staying quiet and nodding your head is not enough! In order to be an effective, active listener we need to listen purely for comprehension – without an agenda! Wow – that is not easy. But it is important. Research shows that people who engage in active listening are considered to be more trustworthy, competent, and likable. Here are some excellent thoughts from Amy … [Read more...] about Improve Your Active Listening
SWOT Your Personal Goals
Do you have a big personal goal that you don’t know how to achieve? SWOT it! SWOT is not just for organization strategy. First, imagine yourself accomplishing this new, big goal. (Check here to learn more about The Power of Goalsetting.) Next – with that goal in mind – ask yourself: What Strengths do I have that can help me achieve that goal? Don’t list all of … [Read more...] about SWOT Your Personal Goals
Get the Best Ideas from Your Team
You have an amazing, brilliant team! How do nurture the best ideas from them? First, create a safe environment and a trusting culture for your team. Role model this by being honest and respectful. Once you have a trusting team, then you can set the norm of “constructive conflict” in which people are expected to respectfully debate ideas. These are bedrock actions … [Read more...] about Get the Best Ideas from Your Team