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Culture

Compassionate Emailing

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We all know that email is out of control. A recent online Harvard Business Review article has some very good ideas on how we can all create a more “compassionate” email culture in our organizations.  Here are some of the authors’ tips: *Consider if everyone really needs to get this email.  Cut your list if not. *Be clear, specific, and to the point. *Consider if … [Read more...] about Compassionate Emailing

Culture is Key to Embracing Diversity

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While “embracing diversity” is being promoted broadly as a sound business practice, authors of a recent article in Harvard Business Review point out that it takes more than “add diversity and stir.” Simply employing a more diverse work force is not enough to leverage business results.  They suggest that organizations need to develop a “learning-and-effectiveness paradigm” … [Read more...] about Culture is Key to Embracing Diversity

“Not Too Bad” vs “Extraordinary”

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Once upon a time I knew a guy who, everytime I would ask: “Hey, how are you doing?”  He would answer: “Not too bad.” Just think about that.  I’m sure he didn’t really mean that things were bad, but they weren’t SO BAD that he was going to be terribly upset about it.  But then again . . . How many things in your organization are “okay, fine, not too … [Read more...] about “Not Too Bad” vs “Extraordinary”

Build a Culture of Appreciation

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You honestly appreciate your team and you probably think that they know it. You are probably wrong. According to research reported in Harvard Business Review*, many leaders incorrectly assume that the team they work with know how they feel about them.  They call this an “illusion of transparency.”  In other words, no – people cannot read your mind; or your heart. Here … [Read more...] about Build a Culture of Appreciation