We have all heard (or experienced) stories of the “boss from hell,” but – according to research reported in Harvard Business Review* – rudeness in the workplace is surprisingly common. Whether it is thoughtlessness or outright malice, incivility takes its toll on a workplace. A poll of managers and employees from a wide variety of industries who experienced this showed … [Read more...] about The Price of Incivility*
Ethics
Creating an Ethical Culture
Few people spend their lives purposing thinking about how they can violate the law and/or ethical standards for their own gain. Yet - well-meaning and well-informed people are ethically malleable; they can end up making lapses in judgement. And this is not just confined to the business world. Nonprofit leaders are certainly subject to these breakdowns in … [Read more...] about Creating an Ethical Culture
The Courage to Speak Up
You see something at your organization that is just not right. Maybe it is a problem that everyone is ignoring, but the big bosses could be upset if you say something. Or maybe it is an ethical issue that you think needs to be seriously addressed. But what would be the reaction if you say something? We all know stories of whistleblowers or change agents who Speak Up – and … [Read more...] about The Courage to Speak Up
R-E-S-P-E-C-T
“Find out what it means to me.” It turns out that most managers could learn something from the late Queen of Soul. Recent research reported in Harvard Business Review* explains that when you ask workers what means most to them, they often say feeling respected by superiors tops the list. Yet employees report more disrespectful behavior each year. Leaders need to learn … [Read more...] about R-E-S-P-E-C-T
Avoiding Ethical Traps
We all want to be the most effective ethical leaders that we can be. However, one thing that can hold us back is that . . . . . we are human. That’s right, admit it – you are. As humans, we are subject to cognitive biases as we make ethical decisions. Understanding these biases and watching out for them can help you achieve your goal of being an ethical leader. Here are … [Read more...] about Avoiding Ethical Traps