Sometimes the difference between very good and excellent are the little things. As a baseball junkie, I’ll often hear a commentator share the cliché: “That won’t show up in the box score, but what that player just did saved a run.” Inside Baseball Explanation: the “box score” is the official record that is reported after every game (once in newspapers, now online). It … [Read more...] about Master the Little Things
Leadership
Improve Your Non-Verbals
Communication is a key aspect of effective leadership. While leaders will pay a lot of attention to public speaking, and even their writing skills, many people overlook non-verbal communication. But your non-verbals can sometimes speak even louder than your words. Following are some key aspects to focus on: 1. Body Language Posture. Stand tall. Sit up straight. … [Read more...] about Improve Your Non-Verbals
Navigating Backlash to Your Change Effort
Resistance to change is inevitable, and not always bad. When many leaders face backlash to change, their instinct is to push right back. A more successful initial response will be to react with appreciation and interest: “Thanks for taking the time to share your thoughts and feelings. It is great to see that you care so much about the organization. Help me fully … [Read more...] about Navigating Backlash to Your Change Effort
Align Your Strategy and Budget
What do you expect from your new strategy? Did you go through all of that strategic planning effort to decide to keep doing the same things? Are you just going to change the dates on the cover page and continue with the “same ‘ol, same ‘ol?” Never have I worked with an organization on their strategy who wants more of the same. They always want to be better. If you … [Read more...] about Align Your Strategy and Budget
Improve Your Team Emotional Intelligence
The importance of improving our individual Emotional Intelligence has gained a lot of momentum in recent years. However, it is also important to improve the Emotional Intelligence of our teams! Most leaders try to build a first-rate team by bringing together a group of first-rate people. But as a recent Harvard Business Review article points out, a collection of … [Read more...] about Improve Your Team Emotional Intelligence