Employee engagement is the current Holy Grail for organizations. Many employers – including my own, the University of Maryland – are spending millions of dollars to assess employee engagement and implement programs to increase engagement. Given the research on the payoff of having an engaged workforce, these investments make sense (e.g., see extensive research by Gallup). … [Read more...] about Engaged & Exhausted
Leadership
Five Questions for Better Decisions
We all face challenging decisions on the job from time to time. A recent article from Harvard Business Review* suggests answering five questions that can help clarify a decision: 1. What are the net, net consequences of all my options? 2. What are my core obligations? 3. What will work in the world as it is? 4. Who are we? 5. What can I live with? Net-Net … [Read more...] about Five Questions for Better Decisions
Ambitious Goals and Wells Fargo
In recent years, some researchers* have suggested that setting goals – especially ambitious goals – can increase the possibility of individuals taking unethical actions to accomplish those goals. The recent revelations about practices at Wells Fargo quickly come to mind. For those not following closely, here are the highlights – or lowlights. *Regulators found that the … [Read more...] about Ambitious Goals and Wells Fargo
Leaders: More than Dreamers
We take special time this week to remember the legacy of Dr. Martin Luther King, Jr. and the impact he has made on society. In communities and schools across the nation, his “I Have a Dream” speech will be replayed and recited. “I Have a Dream” is an amazing speech and aspirational vision that Dr. King shared with us. But effective leaders – like Dr. King – are much more … [Read more...] about Leaders: More than Dreamers
Leaders are Always Visible
These are definitely challenging times for leaders of all types of organizations. As I have met with C-suite leaders over the course of this past year since becoming Dean at Villanova, I have heard time and time again about how their role has increasingly changed so that now they feel they are being asked to “weigh in” on events in the news on a regular basis. Very different … [Read more...] about Leaders are Always Visible