Staying quiet and nodding your head is not enough! In order to be an effective, active listener we need to listen purely for comprehension – without an agenda! Wow – that is not easy. But it is important. Research shows that people who engage in active listening are considered to be more trustworthy, competent, and likable. Here are some excellent thoughts from Amy … [Read more...] about Improve Your Active Listening
communication
Meeting Today’s Heightened Leadership Challenge
A leader recently said to me “I feel like I am jumping from one crisis to another.” This person is not alone. Today’s leaders are dealing with an environment that is increasingly challenging. Some reasons for this include: Covid and its aftermath – including work from home A more politically charged environment than ever before. People are demanding transparency … [Read more...] about Meeting Today’s Heightened Leadership Challenge
Improve Your Listening
Listening skills – such as Active Listening – are vital in order for leaders to be successful. However, this might not be enough to keep you from being isolated. Leaders need to make sure that they are hearing and listening to the most important things going on in their organizations. Here are some tips from a recent article in Harvard Business Review to keep us from … [Read more...] about Improve Your Listening
Compassionate Emailing
We all know that email is out of control. A recent online Harvard Business Review article has some very good ideas on how we can all create a more “compassionate” email culture in our organizations. Here are some of the authors’ tips: *Consider if everyone really needs to get this email. Cut your list if not. *Be clear, specific, and to the point. *Consider if … [Read more...] about Compassionate Emailing
Challenge Your Echo Chamber
If you read the headline and thought “I need to share this with a friend who I think needs to challenge their echo chamber,” then guess what – this article is actually for YOU! And for ME. For all of us. And this is not just about politics. It happens to all of us in our organizations. We all know what the customers/clients/donors want. We all know what the … [Read more...] about Challenge Your Echo Chamber