In the public square, we don’t see much dialogue these days. It seems like it is mostly people yelling at one another. In the business-organization world, we can’t waste time yelling at one another. The collective needs to forge a path forward. But how do you do that when sides are taken and the differences are significant? The answer is: Dialogue. Let’s consider this … [Read more...] about Dialogue in the Workplace
leadership
Master the Little Things
Sometimes the difference between very good and excellent are the little things. As a baseball junkie, I’ll often hear a commentator share the cliché: “That won’t show up in the box score, but what that player just did saved a run.” Inside Baseball Explanation: the “box score” is the official record that is reported after every game (once in newspapers, now online). It … [Read more...] about Master the Little Things
Improve Your Non-Verbals
Communication is a key aspect of effective leadership. While leaders will pay a lot of attention to public speaking, and even their writing skills, many people overlook non-verbal communication. But your non-verbals can sometimes speak even louder than your words. Following are some key aspects to focus on: 1. Body Language Posture. Stand tall. Sit up straight. … [Read more...] about Improve Your Non-Verbals
Navigating Backlash to Your Change Effort
Resistance to change is inevitable, and not always bad. When many leaders face backlash to change, their instinct is to push right back. A more successful initial response will be to react with appreciation and interest: “Thanks for taking the time to share your thoughts and feelings. It is great to see that you care so much about the organization. Help me fully … [Read more...] about Navigating Backlash to Your Change Effort
Identify Your Core Values
We all have core values that are very important to us – as individuals, teams, and organizations. It can be helpful to identify, clarify, and articulate these values to give us benchmarks of how we want to behave. As individuals, reflecting on our values regularly can help us stay on the path in life we want. As teams and organizations, a set of stated values can help us … [Read more...] about Identify Your Core Values