Empathy comes more naturally for some of us than others. But we all have the capacity to empathize and connect with one another. And we can all learn to get better. Leaders who can connect empathically with others can build trust and improve team performance. In a recent article in Harvard Business Review – “Empathy Rules” – the author, Sherry Turkle, says … [Read more...] about Developing Your Empathy
leadership
Do You Love Your Job?
Imagine what your workplace would be like if you – and everyone you worked with – shouted YES to this question. What an amazing world that would be! Unfortunately, our current reality is distant from this dream. Resignations are at an all-time high and organizations are having a hard time filling vacancies. A recent article in Harvard Business Review gives us some … [Read more...] about Do You Love Your Job?
The Four Agreements
Every leader knows that nothing gets done in organizations without agreements. Teamwork is essentially a network of agreements. When people make powerful agreements with one another – and deliver on them – amazing things can happen in the world. This is probably why the book, The Four Agreements – by don Miguel Ruiz – has sold more than 10 million copies over the past … [Read more...] about The Four Agreements
Courageous Leadership
Many people still have an outdated idea of what “courage” looks like as a leader. Some of the “old school” ideas of courage include being a “tough guy” (and they mean it in a masculine way) who takes lots of risks, has all the answers, and pursues HIS plan no matter what. Fortunately, more updated ideas of “courage” are emerging – and some of them are discussed in a … [Read more...] about Courageous Leadership
Set Outcomes, Reward Performance
Covid uncovered a number of management problems which supervisors were unaware of. Pre-Covid, many managers judged the performance of people on their team by how busy they looked in the office. It was “management by activity.” During Covid, many managers freaked out – “How do I know my people are working?” Most of them just got used to not knowing and were happy that … [Read more...] about Set Outcomes, Reward Performance