We have all heard (or experienced) stories of the “boss from hell,” but – according to research reported in Harvard Business Review* – rudeness in the workplace is surprisingly common. Whether it is thoughtlessness or outright malice, incivility takes its toll on a workplace. A poll of managers and employees from a wide variety of industries who experienced this showed … [Read more...] about The Price of Incivility*
leadership
Adaptation vs Revolution
Adapting to changes in the environment can be a very important thing to do. In fact, after having recently spent a week in The Galapagos Islands – where Charles Darwin did extensive research – the importance of a species adapting to their environment was stressed by the nature guides there. The same is true for organizations. Organizations which are unable to adapt to … [Read more...] about Adaptation vs Revolution
Blinded by Expertise?
You are very good at what you do! Congratulations! But is there, perhaps, such a thing as “being too good?” Here are seven “warning signs” that you may have fallen into what a Harvard Business Review article* author calls the “Expertise Trap”: 1. You’re unfamiliar with new technologies/approaches in your industry 2. You often use the phrase “That’s how we have … [Read more...] about Blinded by Expertise?
Develop Thriving Employees
Thriving employees are more than just satisfied and productive. They go above and beyond the call of duty, attract others who are just as committed as they are, help create the future of the organization, and are in it for the long haul. Research reported in Harvard Business Review* suggests that there are two components of thriving. First is vitality – a sense of being … [Read more...] about Develop Thriving Employees
Learning Charisma?
Charisma is usually thought of as presence, charm, and/or having a personality that inspires others. It has always seemed to me that when someone is inspired – themselves – by something and then shares that in a sincere, authentic way that they appear to be “charismatic” and inspirational. My advice has always been “If you want to inspire others, first be inspired … [Read more...] about Learning Charisma?