Do you want to be an empowering leader and colleague? Then I suggest you monitor how you listen to others. Notice I am saying “how” you listen, not “how well.” There are two general categories of how you can listen to people. You can “listen to respond” or “listen to understand.” When you “listen to respond, ” it is like you are in a debate. You listen for the flaws in … [Read more...] about How Are You Listening?
When I teach seminars on teamwork, I usually break people into small groups and give them a few minutes to come up with what they think are the five most important aspects of a high performing team. What would you say? Usually groups come up with lots of good ideas, but almost never do they list the importance of “constructive conflict.” Yet, the research on teamwork … [Read more...] about The Power of Constructive Conflict
If you want focused, effective, coordinated action from the people in your organization, then every one of them should be able to answer these four fundamental questions: *Why are we here? *What do we stand for? *Where are we going? *How are we going to get there? Why are we here? This is the mission question. But we don’t need to make people memorize the mission … [Read more...] about The Four Fundamental Questions
A strategy and its associated goals and plans should be focused on a vision that is big, bold, and inspiring. Many strategies are based simply on an analytical forecast of the way things are currently headed. How dull. It was Goethe who said: Dream no small dreams for they have no power to move the hearts of men. In his presidential run, Robert Kennedy used to quote … [Read more...] about The 7th Deadly Sin of Nonprofit Strategy: “Not Ambitious Enough”
A major complaint about strategic planning is that it is not worthwhile because no one can predict the future – so why try to set a five year strategy? People who think this way don’t understand strategy correctly. A strategy should not attempt to tell you specifically what you will “do” during the second week of the tenth month of the third year of the strategy time … [Read more...] about The 6th Deadly Sin of Nonprofit Strategy: “No Annual Review”