We’ve all seen the TV docs do a postmortem to figure out why and how a victim died so the NCIS detectives can catch the bad guy. A lot of organizations will conduct a postmortem after a big event or project has concluded to do an evaluation (though I prefer an After Action Review, since I hope no one died while implementing the project). Research has demonstrated … [Read more...] about Conduct a Premortem
culture
Building Your Bench
Staff turnover is a fact of life – as much as you might want to use your wishful thinking to make it go away. Once you have accepted that fact of life – now it is time to prepare for it. Here are some things you can do to be prepared to successfully navigate the departure of key staff: *Identify possible successors – internally and externally. Even if your organization … [Read more...] about Building Your Bench
Thanks for the Feedback (Or Not)
We know that receiving valid feedback for improvement on our performance and then acting on it is a helpful way to continue our professional development. However, it is all easier said than done. This is one of the helpful themes of the book Thanks for the Feedback: The Science and Art of Receiving Feedback Well (even when it is off base, unfair, poorly delivered, and, … [Read more...] about Thanks for the Feedback (Or Not)
“Do More with Less???”
Can we find out who invented that phrase? – “Do More with Less.” How crazy! I want to have a talk with him. (I am sure it was a him.) Don’t get me wrong – I am all in favor of efficiency. And, if in pursuit of a new process to accomplish a goal you end up inventing a way to do more with less, then great. Even setting that as an inspiring goal could be a super idea. But … [Read more...] about “Do More with Less???”
Good vs. Great
One of the primary roles of a leader is to focus their team or organization on the most important goals and issues that will lead to high performance. This is no small feat. It requires strategic thinking and great discipline. Any organization has many improvements it "could" make in its operations. But there is only so much time and are only so many resources. Leaders … [Read more...] about Good vs. Great