As recently discussed in this blog space, we all vividly remember negative feedback we receive – and it can be tough to deal with. But what about positive feedback? All too often we just say “thanks” and move on when we receive positive feedback. We kind of discount it. This can be a lost learning opportunity. One of the most important things we can learn about … [Read more...] about Leverage Positive Feedback
leadership
Authentic Employee Engagement
Every morning I read Dilbert – its just one of those things I do. In a recent “episode,” Dilbert’s boss asks him to be in charge of the company’s Employee Engagement process. Dilbert asks if it is a problem that he thinks the whole project is a waste of time. The Boss says “Nah.” Unfortunately, I think this is where a lot of organizations are with employee engagement … [Read more...] about Authentic Employee Engagement
The Price of Incivility*
We have all heard (or experienced) stories of the “boss from hell,” but – according to research reported in Harvard Business Review* – rudeness in the workplace is surprisingly common. Whether it is thoughtlessness or outright malice, incivility takes its toll on a workplace. A poll of managers and employees from a wide variety of industries who experienced this showed … [Read more...] about The Price of Incivility*
Adaptation vs Revolution
Adapting to changes in the environment can be a very important thing to do. In fact, after having recently spent a week in The Galapagos Islands – where Charles Darwin did extensive research – the importance of a species adapting to their environment was stressed by the nature guides there. The same is true for organizations. Organizations which are unable to adapt to … [Read more...] about Adaptation vs Revolution
Blinded by Expertise?
You are very good at what you do! Congratulations! But is there, perhaps, such a thing as “being too good?” Here are seven “warning signs” that you may have fallen into what a Harvard Business Review article* author calls the “Expertise Trap”: 1. You’re unfamiliar with new technologies/approaches in your industry 2. You often use the phrase “That’s how we have … [Read more...] about Blinded by Expertise?