As a Manager, what do you do when a work colleague loses a loved one? You’re uncomfortable just reading that, aren’t you? I’m uncomfortable writing it. A recent article in Harvard Business Review* suggests that we need to rethink how we treat one another at work when a loved one dies. In the view of the authors, most Managers simply leave the grieving colleague alone … [Read more...] about A Better Approach to Grief
leadership
Integrity Gap Survey
Leaders work hard to put systems in place to discourage unethical behavior, to create a culture of integrity, and to role model ethical leadership. Yet – even with all this – every organization faces possible breakdowns in ethical behavior. Human nature simply poses challenges to consistent integrity. What can leaders do to be even more vigilant in detecting possible … [Read more...] about Integrity Gap Survey
Leverage Positive Feedback
As recently discussed in this blog space, we all vividly remember negative feedback we receive – and it can be tough to deal with. But what about positive feedback? All too often we just say “thanks” and move on when we receive positive feedback. We kind of discount it. This can be a lost learning opportunity. One of the most important things we can learn about … [Read more...] about Leverage Positive Feedback
Authentic Employee Engagement
Every morning I read Dilbert – its just one of those things I do. In a recent “episode,” Dilbert’s boss asks him to be in charge of the company’s Employee Engagement process. Dilbert asks if it is a problem that he thinks the whole project is a waste of time. The Boss says “Nah.” Unfortunately, I think this is where a lot of organizations are with employee engagement … [Read more...] about Authentic Employee Engagement
The Price of Incivility*
We have all heard (or experienced) stories of the “boss from hell,” but – according to research reported in Harvard Business Review* – rudeness in the workplace is surprisingly common. Whether it is thoughtlessness or outright malice, incivility takes its toll on a workplace. A poll of managers and employees from a wide variety of industries who experienced this showed … [Read more...] about The Price of Incivility*