Effective listening is a key leadership skill. My experience is that we can all improve in this area. A recent article in Harvard Business Review gives us some suggested techniques for improving how well we listen: #1 – Listen Until the End. Our minds so often race along with reactions to what we are hearing that we can’t wait to jump in to say something. This … [Read more...] about Improve Your Listening Skills
teamwork
Keep Your Team “Trust Loop” Strong
The importance of building trust on a team has been well documented. The integrity of the leader is vitally important to the trust-building process. Leaders need to be honest with their team members and treat them with respect at all times. Once the leader has established and role modeled a positive, trustworthy relationship with the team, then many experts suggest … [Read more...] about Keep Your Team “Trust Loop” Strong
5 Questions Before You Decide
Life is fast paced and leaders make lots of decisions. In this hectic environment we live in, sometimes we can move a little too fast. Following is a quick checklist to give yourself – based on a recent Harvard Business Review article – as you go through the decision-making process: 1. Are There Any Alternatives We Have Overlooked? My rule of thumb is to always … [Read more...] about 5 Questions Before You Decide
Master Conflict Resolution
Conflicts are a natural part of work life. Inherently, there is nothing wrong with conflict – and constructive conflict can be very helpful for a team’s performance. This is because high performing teams get the best ideas out in the open and then respectfully evaluate which is best for the organization – without personal agendas getting in the way. But how do we work … [Read more...] about Master Conflict Resolution
Escape from Meeting Hangover
We have all survived terrible meetings. You know that feeling you have after a bad meeting where you are exhausted and unmotivated? It turns out that there is a term for it: Meeting Hangover. A recent article in Harvard Business Review reports a survey that shows 90% of workers have experienced this at least occasionally. Research also finds these root causes of bad … [Read more...] about Escape from Meeting Hangover