Not all staff complaints are created equal. Done productively, complaints can actually provide valuable feedback and lead to improvements in operations. Sometimes a complaint is simply a way for people to vent. If this is over and done with once the venting is complete – then it can be fine. If there is more to it, then it needs to be redirected into a more productive … [Read more...] about Handling Your Staff’s Complaints
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Enhance Your Work-Life Balance
Finding work-life balance may not guarantee your success, but without it, failure is almost inevitable. The pursuit of work-life balance feels like a race without a finish line – people are trying to win the battle of doing more of everything while doing it well. The fruits of those labors create sentiments of disharmony, exhaustion, inefficacy, frustration and … [Read more...] about Enhance Your Work-Life Balance
Improve Your Onboarding
Do your new employees have a great first day and first week? After all of the time and money you spend figuring out who to hire, it is very important to make sure you onboard new employees well. A positive experience can set a new employee on a trajectory to be very effective and grow into a longtime contributor. Following are some great ideas from a Harvard Business … [Read more...] about Improve Your Onboarding
Your Gratitude Attitude
“Hey – Thank You.” “Thanks!” “Thank you – I really appreciate it.” Do you take the time to say Thank You in your workplace? Or are you in such a rush that when someone does something that is part of their job description, that you just run away without saying a word? Research reported in The Wall Street Journal states that saying Thank You can “increase … [Read more...] about Your Gratitude Attitude
Benchmark for Innovation
Landscape Analysis, Competitor Analysis, Benchmarking. Organizations of all types carry out these activities from time to time. Landscape Analysis is the broadest of these activities and can include both Competitor Analysis and Benchmarking. It may also include a Needs Assessment, Stakeholder Input, and Environmental Data Collection – often looking at PESTLE aspects of the … [Read more...] about Benchmark for Innovation